Shipping policy
Shipping & Collection Policy – Churchgate Tackle
Effective Date: [01/08/2025]
Last Updated: [04/08/2025]
At Churchgate Tackle, we aim to provide fast, reliable, and flexible fulfilment options for your fishing gear needs. Whether you choose home delivery or in-store collection, we’re here to help every step of the way.
1. Delivery Service
We now offer UK-wide delivery on eligible products.
Delivery Options & Timeframes
|
Delivery Method |
Estimated Time |
Cost |
|
Next Day Delivery |
Before 14:00 Mon - Thur |
£[Varies based On Price and Product] |
|
|
|
|
Delivery times are estimated and begin once your order has been dispatched.
Dispatch Times
Orders placed before [14:00] between Mon - Thurs are usually dispatched the same or next working day. You’ll receive a confirmation email with tracking details once your order ships.
Delivery Areas
We currently deliver to:
- Mainland UK
- [Optional: Northern Ireland, Scottish Highlands – add any surcharges or exclusions if needed]
We do not currently ship internationally.
Delivery Carriers
We use trusted couriers including [APC, Royal Mail, DPD, etc.] depending on the size and weight of your items.
Delivery Issues
If your order is delayed or arrives damaged, please contact us within 48 hours of delivery at fishing@churchgate-lakes.com or 01245 921 555. We’ll work quickly to resolve the issue.
2. In-Store Collection (Click & Collect)
Prefer to collect your order? You can choose Click & Collect during checkout.
Collection Point:
Churchgate Tackle Shop
Rectory Lane, Rettendon Place
Battlesbridge, Essex SS11 7QR
Collection Hours:
- Monday to Saturday: [07:00 – 19:00]
- Sunday: [09:00 – 17:00]
How it Works:
- Place your order online.
- Choose "Collect in Store" at checkout.
- You’ll receive an email when your order is ready.
- Bring your confirmation email and ID to collect.
Orders are usually ready within [1 working day], unless otherwise specified.
3. Uncollected Orders
Orders not collected within 14 days may be cancelled and refunded unless prior arrangements are made. Restocking fees may apply on special items.
Need Help?
If you have questions about your delivery or collection:
Email: fishing@churchgate-lakes.com
Call: 01245 921 555
Visit: [Google Maps Link to Your Shop]
We reserve the right to update this policy at any time. Please check this page for the latest information.